Listing success stories or case studies on your Web site is an excellent way to let prospects know that you have had great results with clients. These stories/studies also tell in greater detail exactly how you work with a client, which can give a prospect a better idea of what they too could expect and …
Category: Customer Service
Customer service and relationship marketing strategies, ideas and tips for your small business
Dec 13
Cars, Customer Service and Competitive Advantage
In business you need competitive advantage. And in may instances the BEST way to achieve that is not through lower pricing or even quality. In today’s marketplace, the best way to achieve competitive advantage is through CUSTOMER SERVICE. I don’t just mean “lip service” but TRUE customer service. The kind people talk about… to their …