Tag: customer service

Capitalize on Your Success with Customer Case Studies

"Capitalize on Your Success with Customer Case Studies"

Listing success stories or case studies on your Web site is an excellent way to let prospects know that you have had great results with clients. These stories/studies also tell in greater detail exactly how you work with a client, which can give a prospect a better idea of what they too could expect and …

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Six Relationship Building Tips to Grow Your Small Business

"Six Relationship Building Tips to Grow Your Small Business"

Successful small businesses do more than just communicate with prospects and customers when they have a special offer or sale. They know that  being indespensable to their clients and target marketis crucial to their ultimate success. To add value, enhance your brand and make you stand out from the competition, Here are five strategies that will help you build …

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Cars, Customer Service and Competitive Advantage

"Use customer service Tto Market Your Small Business Offline this Holiday Season"

In business you need competitive advantage. And in may instances the BEST way to achieve that is not through lower pricing or even quality. In today’s marketplace, the best way to achieve competitive advantage is through CUSTOMER SERVICE.  I don’t just mean “lip service” but TRUE customer service. The kind people talk about… to their …

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15 Reasons to Use SendOutCards for Business

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“I love SendOutCards. It is one of the best, most creative ways to prospect, followup and add a personal touch that people remember long after they have encountered your business. You can use SendOutCards to create a direct mail campaign that builds relationships and ADDS to your bottom line.” Mary Wright Carter   SendOutCards are …

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Putting More “You” and Less “I” in Your Marketing Message

"What's in it for me?"

“The traditional business definition of marketing is identifying and fulfilling customer needs. There’s no mention of your business. Marketing is all about the customer.” Heidi Richards Mooney Do you remember the “WIIFM” formula when designing your promotional tools? You know, the “what’s in it for me?” The “me in this case is not about you, …

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